Delivery Details

We offer worldwide and fully insured on-demand delivery of our art & design objects to your address. We do this in cooperation with DHL Express On Demand Delivery (ODD).

After your order, we will personally coordinate the delivery details with you.

DHL Global network
With DHL Express we guarantee fast transit times, a reliable service, track & trace and know-how locally, wherever in the world. You choose when you want to receive your package. We offer various convenient and flexible delivery options. You choose online where and when your package is delivered.

When your shipment goes on the road, you will immediately receive a message by SMS and / or e-mail to inform you about the expected delivery day. The message contains a link to the online ODD system from DHL, easily accessible from any smartphone, tablet or PC.

Via ODD you can decide directly how, where and when the delivery takes place
On the day of delivery you will receive another message by SMS and / or e-mail so that you know exactly when you can expect the package. Without notice for a alternative address, we will deliver to the address originally provided by you.

Available options:
While your shipment is on the road, you can choose from the following options with ODD:

Pick up at a DHL Service Point
You do not have to wait at home. You pick up the shipment yourself at a DHL ServicePoint in your neighborhood
Schedule the delivery
You select a delivery date that suits you best.
Delivery at the neighbours, reception or security
You authorize DHL to deliver the shipment to the neighbours, reception or security
Delivery to a different address
You give DHL permission to deliver at an alternative address (such as work, family, school etc)
Waiting time on holiday
If you are on holiday, we can keep the shipment for you up to 30 calendar days.
Note:
All shipments are insured with the DHL Shipment Insurance. In addition to the standard liability of DHL Express, all shipments are additionally insured on the basis of the actual value of the content. For even more peace of mind!

Questions:
If you have any questions about delivery, please contact us: 0031 (0)20 2060830 or send us an email: info@dutchluxurydesign.com or or fill in the form on our contact page